Refund & Cancellation Policy

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Cyber Writers Ink LLC, 115 Kirkwood Dr.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Cyber Writers Ink, accessible from https://www.cyberwritersink.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days from project start without giving any reason for doing so, however a 25% cancellation fee will accrued.  

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: Info@cyberwritersink.com

  • By phone number: 412-407-5324

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Project has not been completed.

The following Goods cannot be returned:

  • All Completed Projects
  • Hosting or domain registration fees

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: Info@cyberwritersink.com

  • By phone number: 412-407-5324